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Author Topic: Double monthly charge, Why? (4 messages, Page 1 of 1)

VA1WAB Willis A. Bates
Posts: 2
Joined: Jul 24, 2016




Posted: Sep 24, 2016 09:59 PM          Msg. 1 of 4
My PayPal account has been making double payments to eQSL, that is not what I agreed to. So far I haven't found a way to contact anyone about it so maybe the forum is the way to do it.
Granted the payment is small, but none the less it is not what I agreed to. So who do I contact about it?

VA1WAB Willis

VA1WAB Willis A. Bates

M0TNG Stu Adaway
Posts: 61
Joined: Jul 9, 2002



Posted: Sep 25, 2016 09:09 AM          Msg. 2 of 4
Hi Willis

It is more likely that you set up 2 payments, maybe by refreshing your browser during the set up process.

I can see the double payments in your account from the date you started in July then Aug and the current two payments in September, if you take a look at your profile, you will see the different reference ID's.

We can't access your PayPal account for any reason, so I would suggest checking your account and cancelling one of the payments.

73
Stu - MØTNG

VA1WAB Willis A. Bates
Posts: 2
Joined: Jul 24, 2016




Posted: Sep 26, 2016 02:33 AM          Msg. 3 of 4
OK Stu, I'll make copies of the PP emails and your post and contact PP to straighten it out. Doing a charge back is not worth the effort so we'll leave those extra payments as a donation
Thanks Again

Willis
VA1WAB

VA1WAB Willis A. Bates

VA3KAB David Bell
Posts: 1056
Joined: Jan 25, 2006



Posted: Sep 26, 2016 11:40 AM          Msg. 4 of 4
Hi Willis, you can cancel that duplicate Paypal subscription yourself, here is an FAQ that explains it: http://www.eqsl.cc/qslcard/FAQDisplay.cfm?Topic=1040

73, Dave - VA3KAB