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Author Topic: EQSL card design error (13 messages, Page 1 of 1)

ZS1IL Andre
Posts: 13
Joined: Aug 28, 2008



Posted: Aug 30, 2008 03:21 PM          Msg. 1 of 13
Hi All

I joined EQSL three days ago and donated $30 for Silver membership I did this to customize my QSL card, however I uploaded a PNG file which I saved as a JPG and the system rejected that card, I've contacted the Support but still I can't access the card design page, any help/assistance would be much appreciated to correct/rectify this problem.

Thanking You,
Andre ZS1IL

ZS1IL Andre

N1ORK Orest Andy Zajac
Posts: 942
Joined: Sep 7, 2006

QRZ..QRZ..Any one out there?..Is this thing on??



Posted: Aug 30, 2008 04:33 PM          Msg. 2 of 13
If I remeber, the graphic file that you upload can not be larger than 320X240 or 528 x 336 pixel GIF or JPG background graphic. The instructions will tell you how large. Maybe the file was too large?
73
Andy

N1ORK Orest 'Andy' Zajac

ZS1IL Andre
Posts: 13
Joined: Aug 28, 2008



Posted: Sep 3, 2008 05:18 PM          Msg. 3 of 13
Hi Andy and others

The file was in fact a PNG type and I attempted to save it a JPG and that is where the problem exist, I still can't access the qsl card design section and I must now assume that the Webmaster haven't fixed this problem.

73 Andre

ZS1IL Andre

ZS1IL Andre
Posts: 13
Joined: Aug 28, 2008



Posted: Sep 6, 2008 07:56 PM          Msg. 4 of 13
Good Evening

Can someone please tell me why I don't get any help/assistance from the Webmaster to correct/rectify the error that I've encountered about a week ago?

Thanks and regards,
Andre ZS1IL

ZS1IL Andre

N1ORK Orest Andy Zajac
Posts: 942
Joined: Sep 7, 2006

QRZ..QRZ..Any one out there?..Is this thing on??



Posted: Sep 6, 2008 09:11 PM          Msg. 5 of 13
Andre,
Try using the Help! link above and tell them your problem. I usually have good results with it. Sometimes the Administrators do not have time to read all the new posts right away. Make sure the picture format and size is correct. Did you actually convert your file to jpg or did you just rename the suffix file type?
73
Andy - n1ork

N1ORK Orest 'Andy' Zajac

ZS1IL Andre
Posts: 13
Joined: Aug 28, 2008



Posted: Sep 6, 2008 09:38 PM          Msg. 6 of 13
Hi Andy

Thanks again for your reply. I opened the file with Paint then I saved it as a JPG extention.
OK, will drop them a message in the HELP section.

Regards,
Andre ZS1IL

ZS1IL Andre

ZS1IL Andre
Posts: 13
Joined: Aug 28, 2008



Posted: Sep 21, 2008 10:38 AM          Msg. 7 of 13
Good Day

Gents who are responsible for help/assistance regading fixing problems on this website, I posted mail for help/assistance abt three ago and needless to say still waiting for help, very frustrating because I need to reply to my QSL cards thats waitning for me and this was the main reason joining EQSL and signed as a Silver member.

I would really appreciate it if someone can fix this error:

Thanking You,
Andre ZS1IL

ZS1IL Andre

N1ORK Orest Andy Zajac
Posts: 942
Joined: Sep 7, 2006

QRZ..QRZ..Any one out there?..Is this thing on??



Posted: Sep 21, 2008 10:26 PM          Msg. 8 of 13
Andre,
Could you email a copy of your graffic that you want to use? Maybe I can figure out what the problem is. My email is 'mycall@arrl.net' Sometimes the Admins are busy and can't reply right away.
73,
Andy - n1ork

N1ORK Orest 'Andy' Zajac

ZS1IL Andre
Posts: 13
Joined: Aug 28, 2008



Posted: Sep 23, 2008 01:41 PM          Msg. 9 of 13
A big thank you to all that assisted to resolve my problem! Specially Rich and Andy thanks guys!
Have answered all my QSL's now.

Best regards,
Andre ZS1IL

ZS1IL Andre

N1ORK Orest Andy Zajac
Posts: 942
Joined: Sep 7, 2006

QRZ..QRZ..Any one out there?..Is this thing on??



Posted: Sep 23, 2008 01:53 PM          Msg. 10 of 13
Great to see your eQSL on the board Andre! I knew they could fix it, just a matter of time. Did they mention what the problem was?
73!
Andy - n1ork

N1ORK Orest 'Andy' Zajac

ZS1IL Andre
Posts: 13
Joined: Aug 28, 2008



Posted: Sep 23, 2008 02:46 PM          Msg. 11 of 13
Hi Andy

Thanks for your assistance !

No, they did not mention anything I just logged on this afternoon open the design page and proceed to upload the image without problem!


Best regards,
Andre ZS1IL

ZS1IL Andre

N1ORK Orest Andy Zajac
Posts: 942
Joined: Sep 7, 2006

QRZ..QRZ..Any one out there?..Is this thing on??



Posted: Sep 23, 2008 04:53 PM          Msg. 12 of 13
Ok Andre,
I was just wondering what may have happened. Well, best of luck and maybe we'll connect on the air someday.
73
Andy - n1ork

N1ORK Orest 'Andy' Zajac

ZS1IL Andre
Posts: 13
Joined: Aug 28, 2008



Posted: Sep 23, 2008 07:44 PM          Msg. 13 of 13
OK, that will be great......I'm QRV on 10m, 15m, 17m and 20m here most afternoons your morning time I guess, so ja I'll look out for you.

Many thanks again!

Andre ZS1IL

ZS1IL Andre