eQSL.cc Forum

> Are they 'Attached' to each other?

Yes

> Do you have two different QTH addresses for the accounts?

The QTH Nickname is different. The address City is different. The remainder of the address is my UK address in both cases since that is where any posted QSL cards should go; my UK address is what should appear on the QSL card image. There is no point in recording the full address of the hotel where I was only for two weeks. The island location is on the QSL image file.

> Putting both your calls into the search box and in QRZ.com produce
> what seems to be the correct results. I see that in QRZ your Maldives call is in zone 22,
> but I don't see a zone for the G3DVB call

I don't understand what QRZ.COM has to do with it. It's eQSL software that is dealing with Zones incorrctly. England (G3VDB) is Zone CQ 14 and ITU Zone 27. Maldives 8Q7EJ is Zone 22 / ITU 41. My two attached eQSL Profiles says they are both 14 / 27.

eQSL recognised 8Q7 as "Maldives" but then recorded it as Zone 14 / 27 which is WRONG. It also locked that value. I have supplied a copy of the 8Q7 licence and it is now AG status. Against the Zone Values is a Help Link which brings up a dialog box that says

"You cannot change your QTH after someone has already displayed/printed your cards. You cannot change your QTH if you already have Authenticity Guaranteed status. Contact Support if you need to change your QTH information."

I contact Support and they tell me to change the value in my profile!! The volunteer in question does not know how the software works clearly. Not unreasonable - it's complex! I have sent an image of the "locked" Zones screen and so far not had a second response. Not unreasonable - it's complex!

Clearly I have created a situation which the eQSL software does not resolve properly. It appears to be a bug when dealing with linked accounts in two separate countries, certainly where the address is put in for a "QSL manager" rather than for the actual temporary location.

Now perhaps if I change the address to the hotel address it will resolve itself but it makes a nonsense of the QSL card. I don't want the hotel address appearing on the QSL card. Now I have AG status, I will probably need "Support" to do some change otherwise it makes a nonsense of AG status!

I have reported the above Zone anomaly before here. Later I requested "Support" help as suggested in the "Help" dialog.

I then noticed that when you examine eZ40 standings from either call, it is amalgamating the operation of the two callsigns - more non-sense - another bug - probably related to the two calls being given the same zone.

Hope that helps.

This is not that important to me. I got AG status for 8Q7EJ as a courtesy for eQSL users. I have had about 10% of my QSOs eQSL me so far. I am applying for LOTW which is probably more important to most dx operators. But it would be useful if my records showed the correct information for those eQSL users who want 8Q7 for country (which is correct) or Zone (which is incorrect) awards.

As I say - software is complex - I don't see what more I can do to highlight eQSLs problems so that they can be resolved.

Jim

8Q7EJ Jim Evans